Experience


Systems Analyst Assistant

Diverse Computing, Inc.

11/11 - Current

·         Python development on a Django framework.

·         Systems support of our flagship product, eAgent.


Systems Manager

Florida State University, Department of Mathematics

01/12 - Current

·         Unix server support and administration.

·         Technical support for faculty and staff. (Largely Mac OS X environment)


IT Support Technician

Florida State University, College of Communication and Information

06/11 – 11/11

           ·         Technical support for faculty and staff.

          ·         Troubleshoot Windows and Mac systems.

          ·         Manage network devices.



It Support Technician/Systems Administrator

YMCA's of Tallahassee/Parkway Family YMCA

06/11 – 11/11

            ·         User support for 30+ employees between 3 branches.

            ·         System and software troubleshooting.

            ·         Documentation of server and user situations.


 

 


Contracted IT Deployment

Challenger Learning Center

05/10 – 07/10

·         Plan the deployment of an Active Directory for 40+ users.

·         Set up and configure AD using windows Server 2003.

·         Deploy AD across 2 VLANs spanning 40+ users.

 


Senior/Junior Systems/Database Administrator

Children’s Campaign, Inc.

01/10- 12/10

·         Administer and maintain a network for a small non-profit.

·         Train interns coming in as well as manage them.

·         Analyze and correct server conditions in relation to Windows Best Practices using Windows SBServer 2008.

·         Assist in setting up a FreeNAS storage system using iSCSI targets.

·         Clean and maintain a database holding thousands of constituents.

·         Documentation of different tasks to assemble a training guide.

·         Produce large document detrimental to the development of the company.

 


Customer Service Representative

Event Photography Group

06/09- 01/10

·         Work one-on-one with customers to find solutions to their problems.

·         Help customers make choices purchasing their children’s photos.